WORKSHOP:

DEALING WITH CONFLICT

Be honest. Has uncontrolled anger, excessive conflict, or unchecked emotion cost you too much? Has the price been overwhelming anxiety and stress? Poor productivity? Lack of cooperation and teamwork in the workplace? Tension at home? A stalled career? Loss of self-respect? If you have the courage to admit the cost has been too high, we have the life-changing answers for you.

 

This powerful conflict management training presents an exciting, innovative, solution-driven approach to the inevitable conflicts that arise at work and at home. You'll discover practical, proven alternatives you can use in the most difficult, frustrating situations.

Conflict, strife and opposing points of view are a part of the workplace and part of life — you can't change that. However, you can learn to be better at managing conflict when it does occur. After this dynamic, transforming workshop, you'll experience an incredible, positive change in yourself (and everyone around you will notice it too)!

In this 1-day workshop you will learn to be the master of your own emotions and be the calm in the center of the storm.

You'll discover …
  • How to predict a problem situation long before it reaches the crisis stage — and avert it entirely!

  • The secret to keeping poise and control when everyone around you loses it

  • Escape routes from the traps of infighting and backstabbing

  • "Emotional first aid" — be able to save yourself when you feel your emotions spinning out of control!

  • Ways to repair damaged relationships — at work, at home, with anyone!

  • How to meet conflict and disagreement head-on … and reach a mutual understanding

  • What it takes to keep your own cool — and prevent others from losing theirs!

Following are four benefits to conflict resolution that we consider essential to understanding why conflict resolution is important:

  • Builds relationships - allows for constructive change to occur

  • Leads to goal achievement - as conflicts are worked through, space is created for the achievement of goals

  • Enhances commitment -  unites the conflict partners as they face problems and deal with challenges together

  • Generates new insight - the best ideas are those that combine different points of view and they often arise from conflict, as well as the creative problem-solving that conflict resolution requires to reach a resolution.

Objectives of this workshop:

At the end of the workshop, participants will be more able to skillfully handle conflict situations in order to diffuse or prevent escalation of tensions and stressful situations.

 

 

 

 

 

Contact us today to find out how you can bring the Dealing with Conflict Workshop to your community or organization. We have included the standard workshop outline below. All training can be tailored to meet your specific needs. 

 

THIS 1-DAY WORKSHOP IS FOR:

 

Anyone who is interested in learning how to manage conflict before, during and after it occurs.

WHAT PARTICIPANTS WILL LEARN IN THIS 1-DAY WORKSHOP:

 

Day 1: Eight Hours

Communication

  • Increasing Self Awareness

  • Determining the barriers to communication and underlying factors of conflict

  • Assessing situations more accurately by identifying aggressive or negative body language

 

Conflict Situations

  • Recognizing the value of being proactive in preventing conflict situations

  • Preventing issues escalating and resolve conflict that is in progress

  • Being more aware of how others respond during and after stressful events and how to end the conflict

  • Strengthening your position in the communication and working towards compromise

 

Conflict Resolution

  • Tips and methods for facilitating conflict resolution

  • Common intervention language

  • Identifying the stage of conflict and choose the appropriate technique to resolve the situation

  • Implementing decisions by creating a plan of action

Kathy@Co-CreativeConsulting.com  |  Tel: 202-480-0715

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